About Your Telephone

The figure below depicts the 7406D, a multi-appearance digital telephone.

To familiarize yourself with the buttons and features on your telephone, refer to the figure below and then read the callout explanations for the buttons and features.

 

Call Appearance/Feature Buttons

At least three of these five buttons are call appearance buttons; used for incoming and outgoing calls and labeled with an extension number. The remaining buttons access features and are labeled with a feature name. Each has a red light telling you that this is the line you are using or this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you that the line or feature is being used.

Conference Button

For setting up conference calls.

Dial Pad

The standard 12-button pad for dialing phone numbers and accessing features.

Display

A built-in 2-line by 80-character display.

Display Viewing Adjustment

A thumbwheel for adjusting the viewing angle of the display.

Drop Button

For disconnecting from a call.

Feature Buttons

Each of these 3 buttons access features. They are labeled with the names of the features they access.

Handset

For placing and answering calls. This is sometimes called the "receiver".

Hold Button

For putting a call on hold.

Line Jack

Used for connecting a line cord to your telephone. Located under your telephone, this jack is labeled "LINE".

Message Light

A green light that goes on when a message has been left for you.

Select Ring/Feature Button

For accessing the Select Ring feature when <Shift> is activated, or the bottom-labeled feature when it is not.

Shiftable Feature Buttons

Each of these 7 buttons access two features -- the feature printed on the top half and the feature printed on the bottom half of the label. To access the features on the top half, use <Shift> in conjunction with the feature button.

Shift Button

For accessing the top-labeled features on shiftable feature buttons.

Speaker

A built-in speaker (for listening only).

Speaker Button

For accessing the built-in speaker.

Note: Your telephone can be set for either the Speaker (listen-only) feature. Check with your system manager to see how your Speaker button is to be used.

Transfer Button

For transferring a call to another telephone.

Volume Control

Located under your telephone, a sliding switch to control the volume for the ringer and the speaker.

 

 

 

Conventions

Conventions Used in the Procedure Descriptions

<Feature> and <Feature xxxxx>

Each of these represents a button that has a feature assigned to it. The button is labeled with a feature name, sometimes followed by an extension number or a person's name (shown as xxxxx).

{handset tone}

The tone that appears in curly quotes after a step indicates what you should hear from your handset after successfully performing that step.

Display Information

Information that is offset represents the display screen.

Special Instructions

As you operate the features on your telephone, keep in mind the following general rules.

·         Carefully follow all the steps listed in the procedure for the particular feature you are using.

·         If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up, get dial tone, and return to Step 1.

·         You can activate and cancel most of the features by dialing a 2- or 3-digit code.

 

 

 

Feature Finder

Call Forwarding All Calls

Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you will be away from your telephone and you want your calls to be forwarded to a phone number of your choice.

Call Pickup

Lets you answer a call at your telephone for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer.

Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your system manager.

Conference

Allows you to add parties to a call, so that you can conduct up to a 6-way conversation. (If you wish to conference more than six parties, call your attendant for assistance.) Use to set up timesaving conferences, or to spontaneously include a party important to a discussion.

Drop

Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the built-in speaker instead of the handset, or whenever you are using the handset and want to continue using it for another action after ending a call.

Hold

Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your telephone to perform another task. Use when you have a call that you don't wish to drop, but which you have to interrupt briefly to do something else.

Select Ring

Allows you to select a personalized ring from among eight available patterns. Use to distinguish your ring from that of other nearby telephones.

Send All Calls

Temporarily sends all your calls directly to your voice mail. Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.

Shift

Accesses the top-labeled feature on split-labeled, shiftable buttons, including Select Ring. Use whenever you need to access one of these features.

Speaker

Allows you to place calls or access other voice features without lifting the handset. However, in order to speak to the other person, you must use the handset (the speaker must be off). Use with feature activities that require listening only, such as on-hook dialing, monitoring calls on hold, and group listening situations.

Note: Your telephone has either the Speaker (listen-only) or the Speakerphone function. Check with the system manager to see how your telephone is set.

Transfer

Transfers a call from your telephone to another extension. Use when your caller needs to speak further with someone else.

Note: Calls from an outside number to your telephone can be transferred only to an extension, not to another outside number.

 

Call Forwarding All Calls

 

To temporarily redirect all calls:

1.      Press <Call Fwd> while on-hook or off-hook.

or, Dial the Call Forward code *2.

{dial tone}

Note: If you have console permission and are not forwarding your own calls, dial the extension number whose calls are to be forwarded. You will receive dial tone.

2.      Dial the extension or phone number where calls are to be sent.

{confirmation tone}

Note: Some telephones have restrictions on where calls can be forwarded (see your system manager).

3.      Hang up.

Note: You may hear a ring-ping tone from your telephone as each call is forwarded.

 


 

To cancel Call Forwarding:

1.      Press <Call Fwd> again while on-hook.

or, Dial the Call Forward Cancel code #2.

{confirmation tone}

o        Your calls will now ring at your own telephone.

 

Call Pickup

 

To answer a call placed to your pickup group when your phone is idle:

1.      Press <Call Pickup>.

or, Dial the Call Pickup code *7.

o        You are connected to the ringing call.

 


 

To answer a new call while active on another:

1.      Press <Hold>.

o        The present call is put on hold.

o        The green light flutters.

2.      Press <Call Pickup>.

o        The called telephone stops ringing.

o        You are connected to the incoming call.

Note: To return to the call on hold after completing call pickup, press the fluttering call appearance button.

 

Conference

 

To add another party to a call:

Note: Your conference call can include up to six parties, including yourself.

1.      Press <Conference>.

{dial tone}

o        The present call is put on hold.

o        You are given a new call appearance button.

o        All other parties remain connected to each other.

2.      Dial the number of the new party and wait for an answer.

Note: You can discuss the call privately with the new party at this time. If the line is busy or there is no answer, press the fluttering call appearance button to return to the call on hold.

3.      Press <Conference> again.

o        All parties are now connected.

4.      Announce the call.

5.      To establish additional conference connections, repeat Steps 1 through 4.

 


 

To add the call on hold to another call to which you are connected:

1.      Press <Conference>.

{dial tone}

o        The hold light continues to flutter.

o        The current call light flutters.

o        You are given a new call appearance button.

2.      Press the call appearance button of the call on hold.

3.      Press <Conference> again.

o        All parties are now connected.

4.      Announce the call.

 


 

To drop the last party added to a conference call:

1.      Press <Drop>.

o        The last party added to the conference call is dropped.

o        You remain connected to the other parties.

Note: The parties other than the last one must disconnect to be released from the conference call.

 

Drop

 

To disconnect from a call:

1.      Press <Drop>.

Note: If you press <Drop> during a conference call, the last party added will be dropped, and you will remain connected to the other parties.

 

Hold

 

To put a call on hold:

1.      Press <Hold>.

o        The green light flutters.

o        The call is put on hold.

Note: If you put a conference call on hold, the other parties remain connected.

 


 

To return to the call on hold:

1.      Press the call appearance button of the call on hold.

o        You are connected to the call on hold.

Note: If you are active on a call and press the call appearance button of the call on hold, the active call will be dropped.

 


 

To answer a new call while active on another:

1.      Press <Hold>.

o        The green light flutters.

o        The present call is put on hold.

2.      Press the call appearance button of the incoming call.

o        You are connected to the incoming call.

 

Select Ring

 

To select a personalized ringing pattern:

1.      Press <Shift>.

o        The green light goes on steadily.

2.      Press <Select Ring>.

o        The Shift light flashes.

o        The current ringing pattern plays and repeats every four seconds.

o        The display shows <PERSONAL RING #x> (where x is a number from 1 to 8).

3.      Adjust the ringer volume using the volume control switch on the left underside of the telephone, if desired.

4.      Repeat Step 2 to cycle through all eight ringing patterns.

5.      Press <Shift> again when you hear the desired ringing pattern.

o        Your new ringing pattern is set.

o        The light next to <Shift> goes off.

Note: If you receive a call, go off-hook, or lose power during selection, the process is interrupted and you must start again.

 

Send All Calls

 

To send all calls (except priority calls) to coverage:

1.      Press <Send Calls> while on-hook.

or, Dial the Send All Calls code *3.

{confirmation tone}

Note: You may hear a ring-ping tone from your telephone as each call is forwarded.

 


 

To cancel Send All Calls:

1.      Press <Send Calls> again while on-hook.

or, Dial the Send All Calls Cancel code #3.

{confirmation tone}

 

Shift

 

To use the Shift feature:

1.      Press <Shift> to access any of the top-labeled features on the buttons with split labels.

o        The green light goes on.

2.      Press the split-labeled button whose top feature you wish to use.

Note: When you press the chosen feature button, the green light for <Shift> automatically goes off; return to Step 1 to use another top-labeled feature.

 

Speaker

 

To answer or place a listen-only call:

1.      Press <Speaker>.

2.      Place a call, or access the selected feature.

3.      Adjust the speaker volume using the sliding switch on the left underside of the telephone.

 


 

To change from the speaker to the handset:

1.      Lift the handset and talk.

 


 

To change from the handset to the speaker:

1.      Press <Speaker>.

2.      Hang up the handset.

 


 

To end a call when using the speaker:

1.      Press <Speaker>.

 

Transfer

 

To send the present call to another number:

1.      Press <Transfer>.

{dial tone}

o        The present call is put on hold.

2.      Dial the number to which the call is to be transferred.

{ringback tone}

3.      Remain on the line and announce the call. If the line is busy or there is no answer, return to the call on hold by pressing its call appearance button.

4.      Press <Transfer> again.

o        The call is sent to the dialed number.

Note: Only calls from another extension can be sent to an outside number; you cannot transfer a call from an outside number to another outside number.

5.      Hang up.