Your 8410B is a multi-appearance digital telephone.
To familiarize yourself with the buttons and
features on your telephone, refer to the figure below and then read the callout
explanations for the buttons and features.
Call Appearance/Feature Buttons
At least three of these 10 buttons are call appearance buttons; used for incoming and outgoing calls and labeled with an extension number. The remaining buttons access features and are labeled with a feature name. Each has a red light telling you that this is the line you are using or this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you that the line or feature is being used.
Conference Button
For setting up conference calls. This button is labeled <Conf>.
Dial Pad
The standard 12-button pad for dialing phone numbers and accessing features. The letters "Q" and "Z" have been added to the appropriate dial pad keys for directory access, and the "5" button on your dial pad has raised bars for visually impaired users.
Drop Button
For disconnecting from a call or dropping the last party added to a conference call.
Handset
A handset is provided for placing and answering calls. This is sometimes called the "receiver". In most cases, you must lift the handset (go off-hook) or activate the speaker or speakerphone before you can use a feature.
Handset Jack
Located on the back of your telephone, this jack is for connecting a handset to your telephone.
Hold/Ring Button
A red button for putting a call on hold. By pressing <Shift> and then <Hold>, you can select a personalized ring for your telephone from eight possible ringing patterns.
Line Jack (on back of telephone)
This jack is used for connecting a line cord to your telephone. The jack is labeled "LINE".
Message Light
A red light that goes on when a message has been left for you.
Mute Button
For turning off the microphone associated with the handset or the built-in speakerphone so the other person on the call cannot hear you.
Shift Button
A blue button which can be used to access two additional features. When <Shift> is active, the red light next to the button is on.
· When used with <Hold>, you can select a personalized ring from among eight available patterns.
· When used with <Speaker>, you can perform an acoustic test of the environment and adjust the speakerphone to the surrounding acoustic environment for optimal performance (for the built-in speakerphone option only).
Speaker/Reset Speaker Button
For accessing the built-in speakerphone. When you press <Shift> and then <Speaker> (your telephone must be on-hook, and it must be set for the Speakerphone feature), you hear a set of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your speakerphone has finished adjusting itself for optimal performance and is ready for use.
Note: Your telephone can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and speak) feature. Check with your system manager to see how your Speaker button is to be used.
Speakerphone/Headset Adapter Jack
Located on the back of your telephone, this jack is used for connecting an external speakerphone (such as an S101A or S201A Speakerphone) or a headset adapter (such as a 500A Headset Adapter) to your telephone.
Test Button
When the telephone is initially powered up, the green light next to <Test> flashes if the link with the switch is not (or not yet) operational. The light changes to steady green when the telephone is able to communicate with the switch, and then goes off after a short period of time. After the telephone is powered up, you can press <Test> to test the lights and display on your telephone.
Transfer Button
For transferring a call to another telephone.
Volume Control Button
For adjusting the volume of:
· The speakerphone or speaker when a call is in progress using the two-way speakerphone or one-way speaker
· The handset while a call is in progress using the handset
· The ringer while the speaker is off, and either the handset is inactive or the ringer is active
Notes: 1) When the speaker is active, the ringer volume is automatically reduced to a low setting. The volume is restored when the speaker is turned off. 2) The Volume control button on your telephone does not control the volume level of adjunct equipment.
|
<Feature> and <Feature xxxxx> |
Each of these represents a button that has a feature assigned to it. The button is labeled with the feature name, sometimes followed by an extension number (shown as xxxxx) or a person's name. |
|
{handset tones} |
The tone that appears in curly quotes after a step, such as {dial tone}, indicates what you should hear from your handset (or speakerphone) after successfully performing that step. |
Use the following special instructions for operating your telephone.
· The first time you use these procedures, you will need to customize them for yourself by obtaining the following information from your system manager:
-- Your system manager may assign call appearances or features to the 10 call appearance/feature buttons on your telephone.
-- You may also be able to use the Speakerphone and Reset Speakerphone features, or the Speaker feature. Check with your system manager to see what other features you can use with your switch.
-- Any feature not appearing on a button or accessed with the display and softkeys can be activated or canceled by dialing a 1-, 2-, or 3-digit feature access code. Ask your system manager for the feature access codes for the features you need.
· To operate a feature, you must have the handset off-hook (removed from the cradle of the telephone) or the speaker or speakerphone on unless otherwise noted.
· If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up, get dial tone, and return to Step 1.
Provides automatic redirection of certain calls to your telephone for answering. (Your system manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage.
Note: If you are a covering user, you can use the Consult feature, after answering a coverage call, to call the principal (the person for whom you are answering calls) for private consultation. Then, you can add the calling party to the conversation, transfer the call to the principal, or return to the calling party.
Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you will be away from your telephone and you want your calls to be forwarded to a phone number of your choice.
Lets you answer a call at your telephone for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer.
Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your system manager.
Allows you to conference up to six parties on a call (including yourself) so that you can conduct a 6-way discussion. Use to set up timesaving conferences, or to spontaneously include an additional party important to a conversation.
Disconnects from a call without requiring you to hang up the handset, turn off the speakerphone, or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset or speakerphone after ending a call.
Allows you to raise or lower the receive level volume of the handset.
Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your telephone to do another task. Use when you have a call you don't want to drop, but have to interrupt briefly to do something else.
Your Message light goes on when a caller has left a message for you. You can then follow your system manager's local message retrieval procedures to get your message.
Allows you to turn off the microphone of the handset or built-in speakerphone. Use when you want to confer with someone in the room with you, but you do not want the other person on the call to hear your conversation.
Initiates an acoustic test of the surrounding environment by using a series of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you move your telephone to a different location (even in the same room), when the red light next to <Speaker> is fluttering, or when the display shows you a message that the speakerphone needs to be reset. You can access this feature by pressing <Shift> and then <Speaker> or pressing the softkey below the word "Begin" on the display.
Allows you to adjust the ringer volume on your telephone.
Allows you to choose a personalized ringing pattern for your telephone from among eight available patterns. Use to help distinguish your incoming calls from those of other nearby telephones.
Temporarily sends all your calls directly to your voice mail. Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.
Allows you to place calls or access other voice features without lifting the handset. However, in order to speak to the other person, you must use the handset. Use with feature activities that require listening only, such as on-hook dialing, monitoring calls on hold, and group listening situations.
Note: Your telephone has either the Speaker (listen-only) or the Speakerphone function. Check with the system manager to see how your telephone is administered.
Allows you to place and answer calls or access other voice features without lifting the handset. When you press <Shift> (when on-hook) and then <Speaker>, the built-in speakerphone performs a test of the surrounding acoustic environment by using a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. (See "Reset Speakerphone".) Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations.
Note: Your telephone has either the Speaker (listen-only) or the Speakerphone (listen and speak) feature. Check with your system manager to see how your telephone is administered.
When the telephone is initially powered up, the green light next to <Test> flashes if the link with the switch is not (or not yet) operational. The light changes to steady green when the telephone is able to communicate with the switch, and then goes off after a short period of time. After the telephone is powered up, you can press <Test> to test the lights and display on your telephone.
Transfers a call from your telephone to another extension. Use when your caller needs to speak further with someone else.
1. Press the call appearance button of the incoming call when ringing begins or the green light flashes.
1. Press <Cvr CallBk> while connected to the call.
{confirmation tone}
1. Press <Transfer>.
{dial tone}
o The call is put on hold.
2. Press <Consult>.
{priority ring to co-worker}
or, Dial your co-worker's extension.
3. You can discuss the call privately with your co-worker. If your co-worker is not available, press the fluttering call appearance button to reconnect to the call on hold.
4. Press <Transfer> again to transfer the call to your co-worker, or press <Conf> to make it a 3-party call.
1. Press <Call Fwd> while on-hook or off-hook.
or, Dial the Call Forward code *2 while on-hook or off-hook.
{dial tone}
2. Dial the extension or phone number where calls are to be sent.
{confirmation tone}
3. Hang up.
1. Press <Call Fwd> while on-hook.
or, Dial the Call Forward Cancel code #2 while on-hook.
{confirmation tone}
o Your calls will now ring at your own telephone.
1. Press <CallPickup>.
or, Dial the Call Pickup code *7.
o You are connected to the ringing call.
1. Press <Conf>.
{dial tone}
o The present call is put on hold.
o You are given a new call appearance button.
o All other parties remain connected to each other.
2. Dial the number of the new party and wait for an answer.
3. You can discuss the call privately with the new party at this time. If the line is busy or there is no answer, press the fluttering call appearance button to return to the call on hold.
4. Press <Conf> again.
o All parties are now connected.
5. Announce the call.
6. To establish additional conference connections, repeat Steps 1 through 5.
1. Press <Conf>.
{dial tone}
o The hold light continues to flutter.
o The current call light flutters.
o You are given a new call appearance button.
2. Press the call appearance button of the call on hold.
3. Press <Conf> again.
o All parties are now connected.
4. Announce the call.
1. Press <Drop>.
o The last party added to the conference call is dropped.
o You remain connected to the other parties.
1. Press <Drop>.
{dial tone}
1. While the handset is off-hook, press the Volume control button.
To raise the volume, press the right half of the Volume control button. To lower the volume, press the left half of the Volume control button.
o The display shows the current volume level.
On the display, one arrow indicates the lowest setting, and eight arrows indicate the highest setting.
1. Press <Hold>.
o The green light flutters.
o The call is put on hold.
1. Press the call appearance button of the call on hold.
o You are connected to the call on hold.
1. Press <Hold>.
o The green light flutters.
o The current call is put on hold.
2. Press the call appearance button of the incoming call.
o You are connected to the incoming call.
1. See your system manager for instructions regarding your local message retrieval procedures.
This feature has no effect on an external speakerphone attached to your telephone.
1. Press <Mute>.
o The red light next to <Mute> goes on.
o The other person cannot hear you.
2. When you are ready to resume your conversation with the other person, press <Mute> again.
o The red light next to <Mute> goes off.
o The other person can hear you again.
The Mute feature turns off automatically when you hang up, or switch from the speakerphone to the handset, or from the handset to the speakerphone.
You can adjust the speakerphone to the surrounding room acoustics to provide optimal performance.
Use the Reset Speakerphone feature in the following ways:
· Whenever you move your telephone to another place (even in the same room)
· Whenever the red light next to <Speaker> is fluttering
You can initiate the Reset Speakerphone feature when your handset is on-hook, or during a call in which you are using the built-in speakerphone. (If a call is in progress, you will not hear the tones, and the new speakerphone adjustment is reset for only the duration of that call.)
Remember that you can use the Reset Speakerphone feature only if your telephone is set for the Speakerphone feature (as opposed to the Speaker feature).
1. Press the softkey below Begin to reset the speakerphone.
o You hear a set of rising tones as the speakerphone adjusts itself to the surrounding acoustical environment. These tones are automatic. No user response is required.
1. Press <Shift> while on-hook.
o The red light next to <Shift> goes on steadily.
2. Press <Speaker>.
o The red light next to <Shift> goes off.
o The red light next to <Speaker> blinks.
o You hear a series of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your built-in speakerphone is ready for use.
1. To raise the volume, press the right half of the Volume control button. To lower the volume, press the left half of the Volume control button.
o The display shows the current volume level.
On the display, one arrow indicates the lowest setting, and eight arrows indicate the highest setting.
o One full ring cycle sounds to demonstrate the new volume.
1. Press <Shift>.
o The red light goes on steadily.
2. Press <Hold>.
o The red light next to <Shift> winks.
o The current ringing pattern plays and repeats every four seconds.
3. Continue to press (and then release) <Hold> to cycle through all eight ringing patterns.
4. When you hear the desired ringing pattern, press <Shift> again.
{confirmation tone}
o Your new ringing pattern is set.
o The number of the selected ringing pattern is displayed.
o The red light next to <Shift> goes off.
1. Press <Send Calls> while on-hook.
or, Dial the Send All Calls code *3 while on-hook.
{confirmation tone}
1. Press <Send Calls> again while on-hook.
or, Dial the Send All Calls Cancel code #3 while on-hook.
{confirmation tone}
Use the following procedures if your telephone is set for the Speaker (listen-only) feature.
1. Press <Speaker>.
o The red light next to <Speaker> goes on.
o The red light next to <Mute> goes on.
2. Place a call, or access the selected feature.
3. Adjust the speaker volume if necessary.
To raise the volume, press the right half of the Speaker Volume control button. To lower the volume, press the left half of the Speaker Volume control button.
o The display shows the current volume level.
On the display, one arrow indicates the lowest setting, and eight arrows indicate the highest setting.
Use the following procedure if your telephone is set for the Speaker (listen-only) feature.
1. Pick up the handset.
o The red light next to <Speaker> goes off.
o The red light next to <Mute> goes off.
o The speaker goes off.
Use the following procedure if your telephone is set for the Speaker (listen-only) feature.
1. Press <Speaker>.
o The red light next to <Speaker> goes on.
o The red light next to <Mute> goes on.
o The speaker is active, and the handset is turned off.
Use the following procedure if your telephone is set for the Speaker (listen-only) feature.
1. Press <Mute>.
o The red light next to <Mute> goes on.
o The other person cannot hear you.
2. Press <Mute> again to resume speaking to the other person.
o The red light next to <Mute> goes off.
o The other person can hear you again.
Use the following procedure if your telephone is set for the Speaker (listen-only) feature.
1. Press <Speaker>.
o The red light next to <Speaker> goes off.
o The red light next to <Mute> goes off.
Use the following procedures if your telephone is set for the Speakerphone (listen and speak) feature.
1. Press <Speaker>.
o The red light next to <Speaker> goes on steadily.
2. Place or answer a call, or access the selected feature.
3. Adjust the speakerphone volume if necessary.
To raise the volume, press the right half of the Volume control button. To lower the volume, press the left half of the Volume control button.
o The display shows the current volume level.
On the display, one arrow indicates the lowest setting, and eight arrows indicate the highest setting.
Use the following procedure if your telephone is set for the Speakerphone (listen and speak) feature.
1. Pick up the handset and talk.
o The red light goes off next to <Speaker>.
Use the following procedure if your telephone is set for the Speakerphone (listen and speak) feature.
1. Press <Speaker>.
o The red light next to <Speaker> goes on.
2. Hang up the handset.
Use the following procedure if your telephone is set for the Speakerphone (listen and speak) feature.
1. Press <Mute>.
o The red light next to <Mute> goes on.
o The other person cannot hear you.
2. Press <Mute> again to resume speaking to the other person.
o The red light next to <Mute> goes off.
o The other person can hear you again.
Use the following procedure if your telephone is set for the Speakerphone (listen and speak) feature.
1. Press <Speaker> again to hang up.
o The red light next to <Speaker> goes off.
1. Press and hold <Test> while on-hook or off-hook.
o The green light next to <Test> goes on.
o The lights go on steadily in four groups, and all the display segments fill in.
2. To end the test, release <Test>.
o The lights return to their pretest state.
o The green light next to <Test> goes off.
1. Press <Transfer>.
{dial tone}
o The present call is put on hold.
o The green light flutters.
o You are given a new call appearance button.
2. Dial the number to which the call is to be transferred.
{ringback tone}
3. Remain on the line and announce the call. If the line is busy or there is no answer, return to the call on hold by pressing its call appearance button.
4. Press <Transfer> again.
o The call is sent to the dialed number.
5. Hang up.