Requesting Changes/Additions in Equipment

New Installation/Move/Equipment Change:

Fill out a Telecommunications work order form. It can be filled out and e-mailed to telecom@wpunj.edu directly from the chair / director or faxed with a signature to the Telecommunications department at extension 3598. Please try to send the work order form at least 2 weeks in advance when requesting moves of phones or new additions. For additional phone service (new lines, upgrade of phone, etc...) for your department, work does not proceed until a signed Cost Estimate Form, sent by Telecom after the work order form is received, is returned by your department. Then allow up to 2 weeks for the work to be processed and completed.

All Telecommunications Work Order Forms can be filled out and e-mailed to telecom@wpunj.edu directly from the chair / director or faxed with a signature to the Telecommunications department at extension 3598.

Disconnect/Re-Activate Service/Feature Change:

Fill out a Telecommunications Work Order Form specifying which type of request and any pertinent information needed. For a feature change, please specify which feature you would like to have put on or taken off your phone.

Directory Update:

If there is a change in name, number, location or new personnel in your department, please write it on a Telecommunications Work Order Form under Directory Update. Please specify both "from" and "to" on the form.

If you have any other questions that are not addressed here, please call the Telecommunications Department at extension 2597.