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Phone and Voicemail Features
| Call Waiting |
Allows additional callers to contact you while you are on the phone. |
| If the 1st caller is still on the line: |
Press the switch hook or the flash button on your phone, then press # (pound) then 1. |
| If the 1st caller is no longer on the line: |
Hang up your phone and wait for a ring. When you answer it, the second caller will be on the line. |
| To get back to the 1st caller, if the 2nd caller is still on the line: |
Press the switch hook or the flash button on your phone, then press # then 1. The first caller will be back on the line with the second caller on hold. |
| To get back to the 1st caller, if the 2nd caller is no longer on the line: |
Hang up your phone and wait for a ring. When you answer it, the 1st caller will be back on the line. |
| 3-Way Calling |
Allows you to talk to 2 parties at the same time. (Your phone must have a hold button in order to proceed) |
| 1. Dial your first party’s number; after they answer put them on hold then press the switch hook or flash button, then # 1 to get to the other line. |
| 2. When you hear a dial tone, dial your second party’s number. |
| 3. To connect the two together, press the switch hook or flash button then #. This will bring both parties together on your line. |
If your phone is not ringing and your incoming calls are going directly to your voicemail, the call coverage feature may have been mistakenly activated. To deactivate this feature pick up the handset, listen for a dial tone, press # then 3, then hang up.
To access voice mail, please dial the system’s access number:
On Campus: 2545
Off Campus: (973) 720-2545
| Rooms with 2 or more residents |
| Your voice mail is set up with an auto attendant and a personal voice mail box for each roommate. The auto attendant contains a recording that directs the caller to your personal voice mailbox. The auto attendant recording is set up by the Telecom staff according to you room assignment provided by Residence Life. |
| Rooms with 1 resident |
| Your voice mail box is set up by using your 4 digit extension, which is also considered your voice mail number. There is no need for an auto attendant since you are the only person living in the room. |
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