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Windows 95/98/NT Instructions for VPN access


This page will explain what a VPN is and assist you in connecting to the University's VPN Server.

  • What is a VPN?
    VPN stands for Virtual Private Network. A VPN allows you to use the ISP (Internet Service Provider) of your choice and connect to WPUNJ using services normally restricted to campus usage. It does this by providing a "Virtual" network connection to WPUNJ. That is, even though you are connected to your ISP, it appears that you are actually connecting from WPUNJ.
     
  • When should you use a VPN Connection?
    The VPN connection should be used when you need to connect to a protected/firewalled WPUNJ network services. These include but are not limited to:
     

      - Logging into the administrative systems.
      - Connecting remotely to some of the University's Library resources.
      - Retrieving E-Mail.
      - Using WPUNJ Discussion Groups

    When connecting to unrestricted services, such as browsing the Web, you should use only your ISP connection and not the VPN connection. VPN is only required for access to protected services at WPUNJ.
     
  • Who do I contact for HELP ?
    Send email to vpnhelp@wpunj.edu
     
  • How do I install and use the VPN software at WPUNJ?
    In order to use the VPN software you must first obtain a valid WPUNJ Email     account. In addition, If you are using Windows 95, you must have the latest version of TCP/IP WINSOCK, the latest version of the Dial-Up networking connectivity software, and the VPN access client software.
    However, if you are using Windows 98/NT/2000, the VPN client software is all you need.     The above described software is provided with the VPN CD-ROM software. The software can be obtained in the library ERC section and can be checked out for installation with a valid WPUNJ ID.

    • Click here for Faculty/Staff VPN installation instructions.
    Click here for Students VPN installation instructions.

  • How can I upgrade my existing VPN client without losing my profile?
    Just locate on the CD-ROM EAC262D.EXE file. Click on the EAC262D.EXE filename and continue with the installation process until it is fully completed (you may be asked to restart your PC). The new VPN client software will discover the old client and upgrade it. Client profiles and folders names created by the previous installation will be saved and utilized by the new software. You will find the new VPN client program with all saved profile settings under the "Nortel Networks" folder.

  • What are the most common problems associated with the usage of the VPN client?

    - Using AOL, CompuServe, NetZero, etc. and any ISP providing a customized proprietary browser.
    Problem     - Unable to browse the web.
    Solution - After connecting to your ISP provider, close or minimize the ISP browser and open the built-in Internet Explorer version 5.x    .

    - Using Prodigy.
    Problem - No response from VPN System during connection.
    Solution - ISP provides its own VPN access solution.     VPN access is being blocked by your ISP. Ask ISP to open needed ports.

    - General access problems.
    Problem - Unable to login to VPN system.
    Solution - Username and Password are the same as your email account. Also, email account may not be setup due to late registration.

Disclaimer:

William Paterson University is not responsible for any software/hardware failures due to the installation of the VPN software provided by Nortel Networks.

!!! WARNING !!!
The Dial-Up Networking and VPN software available on this page is for use in the United States and Canada ONLY. It is NOT to be placed on a computer system that will be subject to International Travel. Exporting this software is a Federal Crime.