Call 973-720-2116. The Reference Desk is staffed until 10PM most weeknights during the semester (hours vary during the summer and holidays). See the current library hours here.

Send your question to the Reference Desk via email - refdesk@wpunj.edu

For more in depth research questions, you can schedule an appointment with a Cheng Library librarian. Complete the Research Assistance Request form to set up an appointment.

By Instant Message

Have a reference or research question? Why not ask Cheng Library via Instant Messaging (IM)?

Ask your question via a live chat session whenever you see the green "LiveChat Reference Now!" icon on the main Library page. We will answer all questions in the order that they are received, and thank you for your patience if there is a delay.

By Text Message - askcheng!

To send the Library a text message from a phone or other mobile device, use the following simple steps:

1. Dial 66746
2. Start the body of your text message with the keyword askcheng
3. Enter the rest of your text message/question

Your information is private and anonymous. Library staff will answer your questions at the earliest opportunity.

Through Q & A New Jersey

During hours when the Reference Desk is closed, please make use of Q & A New Jersey, an online reference service staffed by (mostly) public library staff throughout NJ. Click the link below to access this service.