Student Employment

Learn skills such as:

• Effective communication with peers and customers
• Organization and time management
• Customer service interaction

Why you should apply:

• Flexible schedule and guaranteed hours
• Supportive management with personalized one-on-one supervision
• Fun and welcoming work environment
• Excellent school/work balance
• Career readiness skills
• Hands-on job training
• Campus networking opportunities

Q: When do you hire?
A: We hire students for open positions each year, usually in October and April.  During our hiring periods, you can find detailed job descriptions and submit your application on the HR Student Jobs website.

Q: What does the hiring process look like?
A: All interested individuals should complete the official application, attaching a resume and answering our supplemental application questions. Applications will be reviewed, and qualified candidates will be contacted to participate in an interview (virtual or in-person depending on availability).
Offer letters will be mailed out and all new employees will be required to complete the mandatory human resources and payroll forms.
Attend staff training prior to the first day of classes.

Q: What are you looking for in a candidate?
A: We are looking for students who are excited to join a hardworking team and want to contribute their skills and knowledge to make the job atmosphere a better place.  We are a close-knit group and we are looking for energetic, outgoing people to join our UC Operations staff family!

During their time with our department, students benefit from many learning opportunities related to teamwork, autonomy, customer service, and responsibility. These learning outcomes enhance the college experience for students. Each semester we highlight and focus on these learning objectives:

Critical Thinking

Students who are employed by University Commons Operations gather information to solve problems and think critically about issues that arise at work. This includes developing decision-making and conflict-resolution skills.

Respect for Diversity

Students who are employed by University Commons Operations interact with others collaboratively, in a way that demonstrates a respect for diversity and inclusion. Students develop a sense of teamwork with their fellow students.

Leadership

Students who are employed by University Commons Operations in a management role learn to effectively lead others, serving as role models for the staff they supervise. Guiding them through work tasks, unexpected challenges, and team development, staff members will grow into effective leaders.

Personal Responsibility

Students who are employed by University Commons Operations will learn life skills including time management skills, will develop a strong work ethic— - balancing work and academic responsibilities, and will take responsibility for their own choices and behaviors.

Customer Service

Students who are employed by University Commons Operations foster a customer-oriented service environment by providing exceptional service, anticipating customer needs, and ensuring customers’ needs are met.

Community Connection

Students who are employed by University Commons Operations feel connected to the William Paterson University community by providing integral services to the campus.

Well-Being

Students who are employed by University Commons Operations demonstrate personal responsibility by taking actions to improve their health by accessing and utilizing health resources on campus and the community and identifying appropriate tools to cope with mental health concerns.

Teamwork

The University Commons Operations staff connects with and supports one another as they work together to problem solve, make decisions, and reach a common goal.  Understanding each other’s strengths and weaknesses, the University Commons Operations staff make each other stronger through the friendships they develop and the University Commons Operations family they create.

Respect

University Commons Operations staff accept and celebrate each other’s similarities and differences.  They are active members of the diverse campus community, valuing every community member by fostering a welcoming, inclusive environment and understanding that every individual is their own unique person.

Service Excellence

University Commons Operations staff makes every effort to provide services to our customers that are timely, efficient, and go above and beyond expectations. 

Building Community

As the living room of the campus, University Commons Operations staff work to create a warm and welcoming environment for gathering and learning to take place outside of the classroom.

Dynamic

University Commons Operations provides innovative services and solutions that are continuously evolving as changes in technology and campus procedures are made.

Fun

University Commons Operations staff provides service with a smile.  With the events hosted in the University Commons and services provided they create an engaging, fun atmosphere on campus.

University Commons Operations
INFORMATION DESK/ARCADE/OFFICE STAFF ASSISTANT

Administrative:

Under the supervision and training of the Manager of University Commons Operations, coordinates all duties related to the Student Center Information Desk/UC Arcade/Suite 116 Main Office and supports the University’s objectives of promoting campus life.

General Responsibilities:

Responsible for serving as member of the reception staff providing timely, polite and courteous customer service to members of the campus community and visitors to the University.

Specific Responsibilities:

Answers the phone and greets visitors in a polite and courteous manner.

1. Assists in maintaining accurate and up to date listings of personnel, services and campus phone
2. Responsible for all the Arcade equipment’s upkeep and care
3. Verifies D.s and schedules use of Pool, Ping Pong tables and other equipment.
4. Maintains a service oriented attitude at all times while on duty, therefore, avoiding personal distractions which interfere with the execution of this job
5. Assists with clerical duties of University Commons Operations.
6. Organizes, maintains and keeps the area clean on top, underneath and behind the
7. Maintains an inventory of supplies and equipment utilized in the Arcade.
8. Reports all acts of vandalism and security breaches to supervisor and Campus
9. Assists Building Manager OR in the absence of the Building Manager collects, inspects, and conducts breakdown of all University Commons equipment at the end of the scheduled
10. Assists in providing easels, marquees and other postings for customer’s
11. Attends all scheduled training sessions.

Qualifications:

The Staff Assistant must be a student in good standing at William Paterson University with a GPA of 2.5 or higher who exemplifies maturity, has some experience working in a visible position in a high traffic environment. 

For More Information: Contact Kaitlyn Howarth at howarthk1@wpunj.edu.